Help Articles

Knowledge base

General

Announcements, Release Notes, Service Notifications, and Governing Documents.
Registration

Sign up your fleet or provider to start using PACCAR applications now.
Help for Case Fleet

Manage your fleet's assets, service requests, and cases in the Case application.
Help for Case Provider

Manage your cases, assets, estimates, and operations as a service provider in the Case application.
Help for Builder

How to build and manage the operations users can add to cases.
Help for Insite

How to view reports and analytics using the Decisiv Insite application.
Help for Vision

How to perform customer search and create custom views of your cases using the Vision application.
Help for DMS and DBS Integrations

Information on integrations with Dealer Management Systems (DMS) and Dealer Business Systems (DBS).

What's New