For the upcoming Case Release, we have the following enhancements scheduled for launch on Monday, September 21st:
Enhancements:
- All Cases - Milestone Filters | You will soon be able to filter your case list by milestone directly from the All Cases screen. A new row of milestone filters will appear above the Cases table, with each filter showing the count of cases currently in that milestone.
Scheduled for September 21, 2026:
All Cases - Milestone Filters
You will soon be able to filter your case list by milestone directly from the All Cases screen. A new row of milestone filters will appear above the Cases table, with each filter showing the count of cases currently in that milestone. Selecting a milestone narrows the table to every case whose repair status falls under it, so you no longer need to check statuses one at a time to see where a case stands.
The Approval milestone is a good example: selecting it surfaces all cases sitting in an approval-related status — Approved, Pending Approval, or Declined — in one view. Combined with the Time on Status column, which shows how long a case has sat in its current status, this makes it easy to spot estimates that have been awaiting a decision the longest and prioritize follow-up accordingly.
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