Case 7.301 Release Notes

Enhancements

Improved usability of Recommended Operations, Recalls & Campaigns

In this release we have been working on the following enhancement on improving usability of Recommended Operations, Recalls & Campaigns.  These enhancements will be enabled during the week next week.  

This enhancement has three goals:

• Remove the need for the user to land on the Recommended Operations page when expecting to land on the Editing Case page
• Make the feature work asynchronously, so that users can continue working with the case while the Campaigns and Recall data is being delivered to the case from external OEM sources
• When using the Pending Asset feature, allow users to get the information about asset-specific Recommended Operations after an asset has been added to a Pending Asset case.

What changes can the user expect?

• When creating the case, the user will go directly to the Case Information screen if enabled, otherwise to the Editing Case screen.
• The user will see notifications if there are any Recommended Operations, as well as if there are Recalls & Campaigns that are in the process of being retrieved.  The user can click those notifications to open a window with the relevant information, without navigating away from the case screen.
• The user will see indicators at the top of the estimate/operations section if there are any Recommended Operations or Recalls & Campaigns as an easy reminder to check for them and to add any while they are building the estimate.  These will also click to open a window to add the operations without having to navigate away from this section of the case screen.

Stay tuned for a Help Center article to cover the changes in more detail.