For the Case V8.42.0 Release, targeted for July 17th, we're planning the following improvements.
Enhancements:
- Registered Fleet Assets | Releasing or transferring an asset out of a Registered Fleet no longer automatically closes any case currently open against that asset.
- Asset Location - All Cases | Building on the On-Site Asset Location field introduced in v8.38.0, we've extended this visibility directly into the Cases screen, giving your team a faster way to see where assets are located without opening each case.
Coming Soon:
- Operation Status Visualization | Provides a clear, centralized view of all active repair jobs on the case—showing what work is in progress, who’s assigned to each task, and the current status—so you can quickly understand what’s happening at a glance.
Case V8.42.0:
Releasing Registered Fleet Assets
Previously, releasing an asset from a Registered Fleet (in some cases) triggered an automatic closure of any open case tied to that asset. Going forward, asset release/transfer actions are decoupled from case closure entirely.
Why This Matters:
Dealers and brokers often have unfinished work — invoicing, parts orders, etc. — tied to an open case at the time an asset is released. Auto-closing the case removed visibility into that work before it was actually complete. This change ensures case status reflects real work status, not just fleet assignment.
Asset Location - All Cases
Building on the On-Site Asset Location field introduced in v8.38.0, we've extended this visibility directly into the Cases screen, giving your team a faster way to see where assets are located without opening each individual case.
What's new:
- A new On-Site Asset Location column is now available across the All Cases, My Cases, and Watching tabs.
- The column is sortable, letting you organize cases by asset location at a glance.
- Fully configurable through table settings — hide the column or reorder it to fit your workflow, and your preferences are saved for next time.
- Included in .xlsx downloads, so location data travels with your exported case data.
- By default, the column appears as the last column in the table and is visible automatically if your organization has the On-Site Asset Location feature enabled. If you choose to hide it, we'll remember that preference.
Why This Matters:
Seeing asset location right from the Cases list — without drilling into individual work items — helps your team prioritize, coordinate handoffs, and manage multi-bay or multi-yard operations more efficiently.
Coming Soon:
Operation Status Visualization
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