Cases
- View Approvals from All Cases
- Cases Screen - Column Customization
- Cases Screen - Filtering Cases
- Cases Screen
- Tech Support Case #
- SIR Sheet Attachment
- Auto-Linking Cases for External Service Events
- Using Auditable Tags with Subcase Line Items
- Pin & Edit Contacts
- Timeline
- Repair Status
- Case Assistant Checklist
- Open Cases/Pending Service Requests - Service Providers
- Cases Filters
- Technician Story field added
- Complaint, Cause, and Correction field changes
- French Translation Enhancements for Case
- View and Edit Email Templates in Your Preferred Language
- Language Preferences
- Allow Decisiv Email Domains
- Respond to Case Email Notifications Directly from Your Inbox - TEMPORARILY DISABLED
- Case Mileage and Engine Hours Updates
- The Case Quickstop Banner
- Configure your Case View
- Create a Case
- Use the Intake Form
- Enter Case Information
- Enter Breakdown Information for a Case
- Enter Asset Information for a Case
- Enter Customer Information for a Case